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Dear Reader,
Ever since Taos began in 1989, we've been an organization that listens to our customers' needs and pays careful attention to what's happening in the technology world around us. Our careful observations allow us to serve our customers better and to shift and grow in support of our clients' business objectives. It also allows us to launch new initiatives that we've found are of high relevance to the Bay Area's technology community. In this newsletter, we're proud to feature one of our newest service offerings, Taos' Managed Service Desk , an alternative solution we believe many of our clients have been searching for. We also want to share the second installment of our Data Center Series, a virtualization solution case study and a link to a feature on our guest speaker from IT Directions.
We hope you enjoy the newsletter and encourage you to drop us a line to let us know what you're hearing or seeing these days. We'd love to chat with you in greater detail!
Warm regards,
The Executive Leadership Team at Taos
 Grand Opening of Our Boise-Based Service Desk
By Ric Urrutia, Taos Co-Founder and CEO
I'm delighted to announce the Grand Opening of our Boise, ID-based remote IT Service Desk!
We believe that the time is right for Taos to offer this service to its Bay Area clients. This solution is especially relevant to small and medium global enterprises who find it difficult to not only scale their helpdesk to meet the growing demands of the business, but also to focus their energies and IT investment in areas that will give them a competitive advantage and/or more bang for their buck. We have found that the majority of these small and mid-sized clients are spending more dollars and energy in this space and not getting the return on their investment. Read more...
To learn more about our Service Offering Go Here
Where Your Servers Call Home: Data Center, Computer Room or Telco Closet?
Part 2 in a 4-Part Series on Data Centers
By Bruce Whetstone, Executive IT Management Consultant with Taos' Office of the CIO Practice
"I wouldn't call it a data center," remarked the Director of IT. "At this point, I think it's better to refer to it as a computer room." We hear similar comments from IT managers regularly. What is the distinction between a computer room and a data center? The terminology contributes to the confusion, as a high-end computer room would be classified as a Tier 1 data center. Large companies typically have a variety of locations for servers, including server rooms, development labs, computer rooms, data centers, and yes, unfortunately, sometimes servers get stuffed into the communications closet, or under someone's desk. Read more...
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